South Gloucestershire Council Contact Details

Street Care 01454 868000 Street cleaning and lighting, traffic management, open spaces, waste, and recycling

Environmental health and Trading standards 01454 868000 Environmental protection, pollution, food health and safety, health promotion, animal health, licensing, trading standards and pest control.

Cost of living and financial support enquiries 0800 953 7778

Benefits 01454 868002 Enquiries relating to housing or council tax benefits, including new claims and change in circumstances.

Council Tax 01454 868003 Council tax queries and change to address.

Planning and transport 01454 868004 Planning applications, building control, development control, tree preservations, highway planning, road safety, transport, concessionary travel and the blue badge scheme.

Housing 01454 868005 Social housing enquiries, homelessness, landlord and housing related support services.

Leisure and libraries 01454 868006 Libraries, including book renewal, sports facilities, museums, and the arts.

Adult care 01454 868007 Adult and social care in the community.

Children and young people 01454 868008 Children and young people's education, youth, childcare, child, and family support services.

Concerns about a child 01454 866000 (Out of hours) If you have any concerns about possible abuse, it must be reported. Call us to report possible abuse or neglect or for general advice. You can also text EDT on 60066 followed by your name and message.

Concerns about an adult 01454 868007 (Out of hours) If you have concerns about your own safety, an adult at risk or a care service you must report it. You can also text EDT on 60066 followed by your name and message.

General enquiries and emergencies 01454 868009 Call this number for services not listed above, or to be put through to a specific person. Out of office hours your call will be diverted to a service which only deals with emergencies.

Report an Environmental Incident
Please visit GOV.UK for information about how to report an environmental incident.

One Stop Shops allow you to visit us in person to answer questions, resolve problems and get advice. We provide support with:

• council tax
• housing benefit
• council tax reduction
• homelessness and housing waiting lists
• housing services
• streetcare, refuse and recycling collections
• planning
• community care
• grants
• road repairs

Website: One Stop Shop in Patchway

Address: The Patchway Hub. Rodway Road, Patchway, Bristol, BS34 5PE